2018 Acura MDX Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Acura MDX 2018 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Acura MDX 2018 unknown or other and complaints other owners have filed.
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2018 Acura MDX Unknown Or Other Problems, Complaints and Defects

 Issue ID1579839
 Internal NHTSA #11230117
 ManufacurerHonda (American Honda Motor Co.)
 BrandACURA
 ModelMDX
 Model Year2018
 File date27/06/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI am having continual issues with the infotainment system (radio, air conditioning, navigation, etc.). The issues have continued to worsen over time during my short time of ownership. The issues include, the entire operating system freezing, the navigation screen not alternating between daytime and nighttime backgrounds (which causes vision issues in the evenings - it is currently stuck on day which is bright), the back-up camera staying on while driving the vehicle forward (this includes almost up to 2 miles at one point), the system completely turning off while driving and not turning back on, and the system trying to rebook conitnuously while driving multiple times and not able to reboot. There have now been two times where i need to pull off the road, turn the car off, and turn it back on to get the infotainment system back on and to be able to function. I have been told by the dealership and acura client relations i would still have to wait for the ota. No other options or resolutions are available or being offered. I have made requests to the dealership and directly to acura client relations to have the system replaced as it has become a safety issue. Acura client relations stated they would not offer that as an option. While my car was being looked at previously, i was given another acura mdx on two occassions and did not have the same issues i am experiencing with the mdx that i own. I asked to be escalated to the next level of leadership and i was informed that even if my escalation request were to be reviewed, the manager has the right whether or not they would respond. This was inappropriate as it is discouraging consumers in trying have their concerns heard. At this point, american honda motor co. D/b/a acura c/o acura is now avoiding consumers trying to get these issues resolved.
 Vehicle Mileage at Failure15150
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCHARLOTTE, NC
VIN pattern 5J8YD3H55JLXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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