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2017 BMW X5 Unknown Or Other Problems, Complaints and Defects

Issue ID	1642940
Internal NHTSA #	11308108
Manufacurer	BMW of North America, LLC
Brand	BMW
Model	X5
Model Year	2017
File date	08/02/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Saturday feb 8, 2020 at approx 1:30pm i was driving in my 2017 bmw x5 m on hwy 101 from pismo beach,ca where we live to santa barbara,ca to shop for a dress for my 12 year old daughters upcoming valentines dance she is having. About 40 min into the drive going 65 mi per hour, it was a beautiful clear, sunny day with temps approx 65 degrees. I was enjoying my drive and could not see a car infront or behind my for miles-out of nowhere, i heard what sounded like a loud shotgun explosion inside the car. As shattered glass rained down and slivers of glass blew all around in the car, my heart was pounding and my hands began to shake, my mind swirled as to what in the world just happened! My first thought is we had been shot at from someone in the hills we were traveling thru? Wind blew through the huge hole in my moonroof that just moments ago was closed and solid. Shards and pieces of glass continued to fall on myself and my 12 year old daughter. She called out to me "what happened mom!? Are we being shot at?" i told myself to stay calm and focus on getting ourselves to safety. I found the next exit and pulled off the highway. I immediately called 911 and they sent two officers in two different patrol cars. My daughter and i got out of the car- pieces of glass in our hair and even down the back of our pants against our skin. We could not figure out how tiny pieces of glass could get into out very fitting jeans and i had a belt and heavy sweater over them. We did not touch anything and wanted to highway patrol to see the car exactly as it looked. When they arrived, they looked around the whole exterior of the car and then looked inside. After careful inspection, one officer said " this does not look right, the glass is blown out of the car, not inward as would happen if something was thrown or shot at the car. Long story short officer found it was the defective moon roof.
Vehicle Mileage at Failure	55000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PISMO BEACH, CA
VIN pattern	5YMKT6C35H0XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0LPE8EN1E8069810 1HD1CT3108K409082 3C6UR5GL8GG260275 WDDNG5EB9BA380161 LVTDB24B3LD021911 1B7GL22X5WS554644 1HTMMAAM4EH469083 VF15R2L0H51210368 3N1CN8AD7RL807097 VSSZZZ6LZ4R194139 WAUZZZ4G9EN131640 YV1FS48HBE2307592

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2017 BMW X5 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2017 BMW X5 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?