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2002 Bmw M5 Seats Problems, Complaints and Defects

Issue ID	1147650
Internal NHTSA #	10671711
Manufacurer	BMW of North America, LLC
Brand	BMW
Model	M5
Model Year	2002
File date	10/10/14
Component	SEATS
Product type code	VEHICLE
Description of the problem	While moving the seat forward (valet moved it back) we found that the seats twisted; in our case, the outer side of the seat bottom moved further than the inner side, causing the seats to twist towards the center of the car and leaving them uneven with the dash and front of the car. Attempts to correct the seat positioning by moving the seat backwards via power switch caused the inner bottom portion of the seat (around the thigh bolsters) to bind and jam against the center console. We found that the power passenger seat had the same problem. We researched the issue on bmw-related websites (in particular, m5board. Com) and found that each seat has three separate motors that are supposed to move in unison with the control switch via one cable. As designed and built, these power cables leading to each motor are twisted to fit within the confines of the under seat design. The cable end adjacent to each motor makes contact during normal seat movement with other under-seat components. After some unknown number of movements the cable end(s) fail rendering its seat motor inoperable (these components are inaccessible so the operator cannot in any way contribute to the product failure). We believe that bmw is aware of the problem and made design and material changes in subsequent model years to correct this problem. The only way to repair this problem is to remove the affected seats entirely from the vehicle so that the technicians can access and replace the broken defective components (cost per seat in excess of $1000). While the defect often occurs during the warranty coverage period, the problem often is not be readily apparent to drivers). This defect presents a clear danger to vehicle occupants, occupants of other vehicles, and to bmw drivers or front seat passengers who suffer from spinal or other health problems.
Vehicle Mileage at Failure	26000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DALLAS, TX
VIN pattern	WBSDE93472CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	03/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	RWD
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHHT6KD7AU032558 WDDHF8JB4DA684864 JN1EGAN14U0040040 JN1EGAN14U0040039 RFB15ATV4FK6N1411 JN1EGAN14U0040030 JN1EGAN14U0040038 JN1EGAN14U0040037 1GCHK23D36F240687 JN1EGAN14U0040036 9BFZE55N7B8656863 JN1EGAN14U0040035

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2002 Bmw M5 Seats Problems, Complaints and Defects, Recalls and Failures

2002 Bmw M5 Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?