Issue ID | 676088 |
Internal NHTSA # | 10228603 |
Manufacurer | BAYERISCHE MOTOREN WERKE |
Brand | BMW |
Model | X5 |
Model Year | 2004 |
File date | 01/03/08 |
Component | STRUCTURE |
Product type code | VEHICLE |
Description of the problem | Our 2004, bmw x-5 door jammed on the front passenger side. I have contacted bmw, but they denied any problems concerning doors jamming. However, i conducted an internet search and found numerous postings discussing the door jamming. I advised bmw that i feel like my families safety is at risk due to the door failure. I asked them to please note that this was a safety risk and could put my family at risk. This is my only vehicle that i have to transport my family, due to my husband being activated with the military. Bmw denied any problems with the door. None of the passenger doors can be opened with a manual key or a manual release. None of the devices on the vehicle will open the passenger door. Nothing works. We can't remove the panel, because we can't open the door. This is a major safety risk and i fear that my family and numerous other families lives are at risk due to this problem. I am requesting immediate assistance and an investigation regarding the bmw door failure. The problem started, with a delay in the door unlocking upon pressing the buttons to open the door. Then, it just stopped working completely. I tried to get an appointment with the local bmw dealership, but it would be weeks before i could get assistance. And i have been advised that this expense will come out of my pocket, b/c it's not listed as a recall or safety hazard. How can a door failure not be a safety hazard? |
Vehicle Mileage at Failure | 79000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALEXANDRIA, LA |
VIN pattern | 5UXFA135X4LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |