Issue ID | 690651 |
Internal NHTSA # | 10240250 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | Z4 |
Model Year | 2005 |
File date | 07/08/07 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On august 7, 2007 i took my car to sterling bmw in newport beach, ca because i noticed the airbag malfunction lights were on along with other electrical issues. After they had inspected my vehicle for three days i was informed that the airbag/electrical problem would not be covered by the bmw factory warranty, and the service department recommended that i file a claim with my insurance carrier. Obviously my insurance company denied the claim, because automobile insurance does not cover loss due to wear and tear, mechanical or electrical breakdown/failure. In addition, sterling bmw charged me $260. 00 for the loaner car they provided for the three days while my car was being inspected. Sterling bmw gave me a verbal estimate of approximately $10,000. 00 in additional work needed to repair all the electrical/airbag issues. When i took the car to irvine bmw for another estimate, they advised me that they could take care of the problem, however after three days i was again informed that they the airbag/electrical problem would not be covered under the warranty. I moved to california about one year ago and purchased this vehicle on from excalibur imports in studio city, ca on march 28, 2006. Although my previous vehicle was a mercedes benz, i decided to purchase a bmw and benefit from the extraordinary customer service of bmw. This is, in fact, my first experience with bmw. I have always taken excellent care of my car; it has always been garaged, and maintained by bmw dealers. I have always use premium gas to ensure quality of performance and maintenance. To my regret, i have been driving this car for over a year without airbag protection. The nature of my job requires me to commute over 100 miles per day on the freeway. Please be advised that my family and i are extremely worried about the risks that i am taking because of bmw's failure to properly maintain my vehicle. I am a single mother of three and find i am now afraid of driving because of the consequences of an acid. |
Vehicle Mileage at Failure | 24994 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEWPORT COAST, CA |
VIN pattern | 4USBT33525LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | 0 |
DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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