Issue ID | 995871 |
Internal NHTSA # | 10525291 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | Z4 |
Model Year | 2011 |
File date | 15/07/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On 01/05/2012, bmw service center replaced an idrive part and reprogrammed the car. When i picked up the car, i noticed ac is not working. Service center took it back and did a master reset. After that several times i had the issue and they couldn't fix it. On 07/15/2013, i noticed the ac is not working. It was 85f outside. I called the service manager and drove the car to him. He checked the car and confirmed ac is not working. They took the car and gave me a loaner. Next day they found some error codes stored in the car. While they are looking into the codes, ac started working all on its own. Bmw says the error codes are bogus codes and instructed the service manager to clear the codes and return the car to me. Service manager is doing his best to diagnose the issue. But without bmws help and support he can't fix the issue. It is extremely hot in jacksonville, fl and without ac in the car it is extremely dangerous to drive with a kid in the car. |
Vehicle Mileage at Failure | 32000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAINT JOHNS, FL |
VIN pattern | WBALM7C51BEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |