Issue ID | 1382251 |
Internal NHTSA # | 10993044 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCLAVE |
Model Year | 2015 |
File date | 22/05/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Forward collision alert does not function despite buick dealer's inspection and assurance "it's working properly." traveling over 3,500 miles recently, had two incidents where traffic came to a dead stop or we were cut off and the front end collision alert should have emitted a warning -- we were traveling over 25 mph -- and it did nothing. Took to the gm/buick dealer in ft. Lauderdale, fl for inspection/service and was told there was nothing wrong with the car, it had "old technology". Again, on he drive from florida to michigan, the alert never gave any warnings when traffic came to a sudden stop or we were cut off on the roadway. Gm/buick sold us a safety feature that simply does not work and their response is to "buy a newer buick with newer technology." bad business, bad for consumer safety, and false and misleading representation that we have a safety feature that does not appear to work. |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COMMERCE, MI |
VIN pattern | 5GAKVCKD5FJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |