Issue ID | 1553988 |
Internal NHTSA # | 11194564 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2019 |
File date | 03/01/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2019 buick encore. When the contact depressed the brake pedal, the pedal traveled to the floorboard. The contact had to pump the brake pedal a few times for it to function properly. There were no warning indicators illuminated. The vehicle was taken to stillwater motors (5900 stillwater blvd n, stillwater, mn 55082, (651) 400-2908) on april 3, 2019 where it was diagnosed that a new vacuum pump needed to be installed; however, the same codes did not appear the following day. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 3,000. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BURNSVILLE, MN |
VIN pattern | KL4CJ2SM3KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |