Issue ID | 540537 |
Internal NHTSA # | 10119904 |
Manufacurer | GENERAL MOTORS CORP. |
Brand | BUICK |
Model | PARK AVENUE |
Model Year | 2002 |
File date | 04/05/05 |
Component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN |
Product type code | VEHICLE |
Description of the problem | Dt: the dealership has told her she needs new brakes. Last year on 4-20-04 she brought it in to have the oil changed and complained about a pulsation in the brakes. They told her that both front and rear brakes were gone and they replaced them at no charge. On 5-4-05. She is having the same problem with her brakes. The service manager,told her that the brakes were gone again. They told her that it was an environmental issue and would not be covered. *nm.. On april 20, 2004 consumer took vehicle to dealer for an oil change, and to check for pulsation. Shortly after checking vehicle mechanic informed consumer that brakes rotors/pads malfunctioned, and replaced them. However, brakes continued to fail, and consumer asked for an investigation of the problem since vehicle was new. *ak *sb |
Vehicle Mileage at Failure | 16595 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | JUNO BEACH, FL |
VIN pattern | 1G4CW54K624XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/11/02 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | U |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CARLS' BUICK/PONTAIC/GMC DEALER |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |