Issue ID | 442833 |
Internal NHTSA # | 10042940 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | RIVIERA |
Model Year | 1997 |
File date | 20/05/03 |
Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANI |
Product type code | VEHICLE |
Description of the problem | 1997 buick riviera with 3800 engine has a plastic intake manifold that degrades and leaks coolant into the engine and causes hydrolock, thereby rendering the vehicle useless. This can happen anywhere at anytime and leave you stranded and is an ongoing problem with this engine type. Gm issued a service bulletin on this problem in july of 2001 (tsb 01-06-01-007a) and the dealership service people that i have talked to have indicated that this is a known and ongoing problem with this type of engine. I have contacted the customer assistance folks at gm and i am having no satisfaction with them whatsoever. They claim that the age of the vehicle and the fact that there is no service record on file with a dealer play a big part in how they look at each individual case. I have done some research on this problem and have discovered that this is a larger problem than gm would want to admit to, see website www. Gm-v6lemons. Com. I feel that a recall should have been issued on this problem and if enough people take their complaints to th nhtsa then maybe something can be done. *la |
Vehicle Mileage at Failure | 93773 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TROY, MI |
VIN pattern | 1G4GD22K5V4XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/12/02 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |