Issue ID | 1625207 |
Internal NHTSA # | 11287919 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | XT5 |
Model Year | 2020 |
File date | 08/12/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Driving the car normally at night the dashboard lights went to full intensity without driver input, and wouldn't change. A few minutes later the rear windshield wiper started operating and wouldn't stop. Twenty minutes later the car flashed a notification that power steering assist was not functioning, and it became very difficult to steer. The turn signals would not operate. The low fuel warning indicator came on showed zero miles left even though there was at least a quarter tank left. The speedometer readout changed to zero, while we were driving at about 35 mph. We were able to safely stop the car at a convenience store / gas station. The ignition switch wouldn't turn off the engine, the heat came on and wouldn't turn off, the windows wouldn't roll down, and the doors locked themselves. The rear windshield washer continually pumped out fluid. The front windshield wipers started and wouldn't turn off. We called hertz and while we were on the phone with them the engine did shut down. Hertz sent a tow truck to retrieve the car. When he arrived he called me to ask what the problem was with the car, as he found it to be operating normally. |
Vehicle Mileage at Failure | 8250 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANDY, UT |
VIN pattern | 1GYKNCRS4LZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |