Issue ID | 406347 |
Internal NHTSA # | 10010620 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CAVALIER |
Model Year | 1997 |
File date | 11/03/03 |
Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have a 1997 chevrolet cavalier that right after purchase (1998) the engine needed replacement. The dealer as per the service contract did this. Skip ahead to now (2003), the car developed a coolant leak. It was looked at and tested by my local mechanic and was diagnosed as a bad head gasket. I called the dealer that replaced the engine and was told that the entire engine was replaced. I asked about them fixing the head gasket, as it should not be leaking (the engine has 38,000 miles on it) they said no. I called gm customer service, they said i would have to have it diagnosed by a gm dealer at the cost of $79. 95. This was done, the dealer said it was a bad gasket and/or cracked head. Gm customer service said that since the car was out of warranty and that only a short block was installed they would do nothing about it. My complaint is this; i've been lied to by my local dealer. The cavalier has this known defect. Gm has done nothing to tell me about it, but they have issued a technical service bulletin about it to the dealers. And now they won't repair the vehicle, not will they offer to pay any portion of it's repair. I would like any and all help in forcing gm to fix this. *nlm |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OKLAHOMA CITY, OK |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/07/97 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | DAVID STANLEY CHEVROLET |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |