Issue ID | 1413323 |
Internal NHTSA # | 11032877 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 25/09/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | High resistance in deployment loop #8 drivers seat side airbag requires: replacement of airbag module 1 and only owner of the vehicle. Has not been involved in any accident or impact which may have caused airbag deployment - yet mid-august my "service airbag" light came on the dash. On 8/23/17 i took my vehicle to our local dealer for this issue (and to fix, for the second time, a prior recall of the power brake vacuum assembly) and was told dielectric grease was placed on the airbag connection and the airbag light went off. Weeks later the "service airbag" light came back on. On 9/25/17 the cruze was taken by to our local dealer at which time we were notified there is high resistance in deployment loop #8 drivers seat side airbag and it would require replacement of the airbag. In both instances, the service airbag light came on as traveling straight down the road. As mentioned above, my vehicle has not been involved in any accident and nothing has been done which would have caused either the airbags to deploy or this "service airbag" light to engage. An airbag which should not require any replacement for the life of the vehicle, is now needing to be replaced at no fault of mine. This is clearly a manufacturer defect as there is nothing which i could or have done to cause this to require replacement. Yet, chevrolet has indicated that since there is not a recall on this item yet and it is not covered under special coverages they cannot cover this. When you purchase a vehicle brand new and are the only one to own it (current mileage of 55,000) an airbag should not warrant replacement. There is no circumstance in which i should have to pay for the manufacturers defective airbag. A recall needs to be established for this as this is a safety issue which needs to be addressed immediately. Cost to replace airbag - $1,230. Updated 12/7/2017*js |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | 1 |
Source of the issue | CONSUMER LETTER |
City and State | OZARK, MO |
VIN pattern | 1G1PG5SC7C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |