Issue ID | 1051938 |
Internal NHTSA # | 10575682 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 17/12/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Car has ongoing issues with radio flashing, multiple errors appearing on the dash, blinkers having sound one minute and not the next. When these issues occur and you are turning on your bright lights, the radio discontinues playing then starts again. Since these issues are intermittent, i recorded the issues and took the car to progressive chevrolet. I showed them the video and the kept the car and tried to recreate the issue. They indicated they were unable to recreate the issue and did not advise me they fixed anything on the car. After filing a complaint with the better business bureau, a gm representative advised me that progressive had replaced the brake vacuum micro switch during this visit. My husband and i were never advised of this repair. After speaking with the gm representative, i checked the receipt and it was listed as being completed at no charge. I feel we weren't advised of this repair because we were attempting to trade the car in and were negotiating with their sales team. I did not purchase a car from them due to the value that they wanted to give me on this car. The car with all of the problems that they cannot fix!! Ongoing issues continue and i have been advised by gm to take the car back to a dealership and have them review the car again. I have an appointment scheduled for tomorrow, monday, march 31, 2014. This issue is very distracting and causes a lot of stress on the individuals in the car! The lights flashing at night are blinding and could truly cause a person to get into an accident. You worry what is not going to work when this is taking place. Help in determining what is causing these problems and having gm recall these cars and take responsibility is necessary! I am sure it will save lives! |
Vehicle Mileage at Failure | 50238 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BEACH CITY , OH |
VIN pattern | 1G1PG5SC4C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |