Issue ID | 958614 |
Internal NHTSA # | 10491936 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 03/12/12 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? The car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. I am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? I am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least. |
Vehicle Mileage at Failure | 800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LOST CREEK, KY |
VIN pattern | 1G1PC5SH3C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |