Issue ID | 1418064 |
Internal NHTSA # | 11040264 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 20/10/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I have a 2012 chevy cruze lt, it doesn't even have 75k and i've only had it for 2 years. Driving through north little rock on the interstate my temperature gage shot from cool to red, my car dinged and posted a message a/c off due to high engine temps. My a/c was not on, as i was pulling over another message dinged and my engine power was reduced. I let the car idle as the next message instructed me to do, the temp would not go down. I turned the car off and called for a ride. Thankfully a nlr police officer sat with me until my boyfriend came as i was broke down on a bad side of town. That being said, we had the car towed to our ase independent mechanic to have it diagnosed as we thought it was just the thermostat sticking. Nope! Blown head gasket! All because of a faulty water inlet. It is a known problem all across the forums. My mechanic had replaced numerous inlets on these cars and chevy had yet to do a recall. I contacted gm and filed a complaint. They are only replacing faulty water pumps, even though the water pump replacement parts include the water inlet. I was told i had to have it diagnosed by their dealership and after much back and forth finally got the diagnostic fee waived. I received a call today from the dealer informing me that i have a cracked head, warped gasket, and need to replace the engine. This is all due to a defect the manufacturer knows about. To too it off the power train warranty expired in march and my extended warranty expired 5k miles ago. Chevy wants me to pay out of pocket to replace all the damage that occurred from their defect. I am contacting the bbb, my attorney general, and any news outlet i can to get this issue brought to light. With a vehicle just over 5 years old and not even 100,000 miles on it to have to replace an engine is ludicrous. |
Vehicle Mileage at Failure | 72000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CONWAY, AR |
VIN pattern | G1PF5SCXC72XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |