Issue ID | 1654710 |
Internal NHTSA # | 11319889 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 31/03/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My daughter purchased this vehicle at alan webb chevrolet less than 2 months ago the vehicle was used and had 129,000 miles on it. Less than 2 weeks after she got it, the vehicle overheated while driving and a/c came on and would not turn off. Come to find out there was no antifreeze, as the reservoir was bone dry. She put some antifreeze in it and it still overheated while driving a couple weeks later. She took it to a local mechanic who stated she needed to replace the head gasket. We then called the dealership to complain and they stated they had to replace some hoses when they first received the car, so they asked us to bring it in. They again replaced some hoses, stating there was a leak, which the other mechanic said there wasn't. They replaced a hose again and put a clamp on it. Now, only about 1 or 2 later, her car overheated yet again. What i believe is the surge tank hose, was broken and antifreeze was all over her engine. The plastic inside the hose was broken. Now it is once again at the dealership, who for some reason refuse to fix the root problem. We are concerned their failure to fix the issue will result in a cracked engine block and a non-operational vehicle, which she owes over $7,000 still as she just got it. Please help, this has been disappointing to watch my 18 yr old buy her first car and such a horrible experience. |
Vehicle Mileage at Failure | 129800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VANCOUVER, WA |
VIN pattern | 1G1PH5SC0C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |