Issue ID | 1331142 |
Internal NHTSA # | 10920505 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 29/10/16 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My 2012 chevy cruze eco suddenly lost power and acceleration was very poor on 10/29/2016. Almost got hit trying to pull out from a stop sign because the power was no longer there to take off. After having an auto mechanic shop look at the car on 10/31/2016 we discovered that the oil line from the block or where the oil supply comes from for the turbo had been a plastic line that had melted and stopped oil from flowing to the turbo charger. This appears to be a poor design on gm's part to use plastic lines for something that will obviously be transferring hot oil. It seems to have caused the turbo to burn up and also created an exhaust leak . I am still waiting on a final price from the mechanic shop to find out how much damage was done. They have called me today 11/1/2016 and asked that i come in so they can show me more damage they have found as a result of this line melting. I have spoken to one of the owners at [xxx] family of dealerships and they were of no help stating that it is out of warranty. Really? It is a defective design flaw so why should i be having to pay for the repair? I would like some help with this issue please! I know i have 140000+/- miles on the car but it has been mostly highway miles and maintenance has always been done on the vehicle. I use this for my work and family vehicle so it is not driven hard or abused in anyway. I hate the fact of turning in a complaint that involves a dealer that i have recommended to so many people in the past but he was of no help at all and really showed no concern that there was an issue like this with a vehicle that he had sold. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 140000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TULLAHOMA, TN |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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