Issue ID | 1522618 |
Internal NHTSA # | 11161941 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 20/11/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have had my car since 2012 and have not had any issues, until now. My car was running fine when out of the blue, while driving home from work on a city street, my car would not go over 30 mph. I was able to make it home and when i went to take it to a dealer to have it looked at, i could not back the car out the garage. The car would go forward, but not back. I had to have the car towed to the dealer where he was able to diagnose the car with a broken shifter plate that damaged other parts of the transmission. I regularly maintenance my car and only have 60,409 miles on it (mostly highway miles). A car this young and with that few miles should not have transmission issues. I looked up the issue and it seems to be common with this car (see the below links). Since this is not a normal wear and tear issue, it seems to be a manufacturing problem, i am requesting that a service bulletin or recall be issued so no other person deals with this issue. I also ask that you review the attached repair documents so that i may get some sort of compensation for the repairs. I take care of my car and should not have had to spend almost $4,000 for repairs that were not due to neglect. Https://www. Carcomplaints. Com/chevrolet/cruze/2012/transmission/transmission_failure. Shtml https://www. Cruzetalk. Com/forum/25-gen1-service-issues/114713-transmission-problems. Html https://www. Cruzetalk. Com/forum/9-general-discussion/208234-help-2012-cruze-wont-go-reverse-neutral. Html |
Vehicle Mileage at Failure | 60408 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LOVES PARK, IL |
VIN pattern | 1G1PC5SH0C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |