2012 Chevrolet CRUZE Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Chevrolet CRUZE 2012 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Chevrolet CRUZE 2012 power train and complaints other owners have filed.
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2012 Chevrolet CRUZE Power Train Problems, Complaints and Defects

 Issue ID1620822
 Internal NHTSA #11281651
 ManufacurerGeneral Motors LLC
 BrandCHEVROLET
 ModelCRUZE
 Model Year2012
 File date14/10/19
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemTransmission went out at 46,942 miles in 2012 chevrolet cruze on 10/14/19. I was on my way home from work at night. Luckily i was on a small, empty road in town close to home. The engine revved but would not up shift. I pulled over and shut the car off hoping it might be a computer issue. When i turned it back on, the shifter moved but the transmission would not shift out of park. Towed it to my dealer, were it has always been serviced. The cause was a wave plate failure; gears 3-5-r were lost. Decided to replace the transmission with a new one to the tune of $4,500. Contacted gm/chevrolet. Was told that there was nothing that could be done as far as financial assistance goes. The car was out of the 5-year/100,000 warranty period. I had just finished paying it off. This car has less than 50,000 miles, and is conservatively driven. The original brake pads still have half their life left. It is a problem when a modern car can not get to 50,000 before a catastrophic failure like this happens. I sent gm corporate a letter of complaint asking them to investigate the old transmission. Consumers should not have to pay the price of a shoddy product. What happens when this causes serious issues? I was given a $100 voucher for future repairs or services for my trouble. That was a kindness from a customer service standpoint, but not on a corporate level. I wanted my issue to be heard by the bosses, but like any big company it goes unheard and disregarded. People need to speak out against big companies. I understand sometimes things break, but not when the machine is taken care of. Flukes don't happen consistently, and this is a consistent problem with these drive trains. I was going to keep the car anyway and get a newer one in the spring. Not now. Now i have to pay on it for another year. I hope this does some good if just to give people a warning.
 Vehicle Mileage at Failure46942
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateASHTABULA, OH
VIN pattern 1G1PC5SH1C7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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