Issue ID | 1639848 |
Internal NHTSA # | 11302794 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 27/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Daughter has complained about loss of power while on the interstate in kansas city. On this particular morning, my husband pulled out of the driveway and the car would not go out of first gear. He was able to drive it down the street to the chevrolet dealership. It was initially just diagnosed with a cracked turbo. We told them to replace it. They replaced it and then determined the transmission was burned up. The mechanic said he thought the fact that the turbo didn't work properly caused the transmission to burn out at 85,000 miles. Have had problems on and off for a year with the turbo and have always taken it in and had those issues fixed as soon as the light comes on the dash. Finally there was a recall on the turbo and we had the actuator replaced in nov. 2019 and less than a month later, the turbo cracked and the transmission failed and no light ever came on, on the dash. Had to spend $5400 to fix these issues. I'm concerned and don't understand why there isn't a complete recall on the turbos as we've read in many places that people have had problems with these turbos, leaving huge costs to consumers. Contacted chevrolet and of course, they refuse to help with any of these costs. |
Vehicle Mileage at Failure | 85000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEBANON, MO |
VIN pattern | 1G1PH5SC2C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |