2012 Chevrolet CRUZE Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Chevrolet CRUZE 2012 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Chevrolet CRUZE 2012 power train and complaints other owners have filed.
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2012 Chevrolet CRUZE Power Train Problems, Complaints and Defects

 Issue ID946749
 Internal NHTSA #10480937
 ManufacurerGeneral Motors LLC
 BrandCHEVROLET
 ModelCRUZE
 Model Year2012
 File date06/10/12
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemMy new 2012 chevy cruze eco was purchased on 05/15/2012 and has approximately 8000 miles and the manual transmission clutch is already inoperative. The billy navarre chevrolet dealership will not repair the vehicle under warranty stating that a gm field service rep has inspected the car and has determined that the clutch failure was due to operator abuse/misuse. In addition, the dealership states that the clutch is not covered under the factory warranty and subject to fair wear and tear although i purchased the gm extended warranty as well. Is it normal for a clutch to fail at 8000 miles? Certainly not! The car has never been abused and has been operated within normal operating limits but resulting in the clutch disc being fused to the flywheel - as reported by the service department to me. The speculation is that the operator, my daughter, 'rides' the clutch and has caused the clutch to wear out prematurely and fusing the clutch to the flywheel. My daughter has never 'ridden' the clutch nor abused the vehicle as speculated but has driven the car in a safe and proper manner using normal operating procedures iaw the operator's manual. A burning smell was reported by my daughter to me and within a few days (10/06/12) the car would not go into gear and after several attempts would not shift at all. My daughter is the only operator of the vehicle. The car was towed to the dealership and within a week the service department reported to me that the transmission needed to be replaced but would not be covered under warranty. My only request has been and remains that the car be repaired or replaced under warranty at no cost to me as the problem is a defect induced problem and not due to operator abuse or misuse.
 Vehicle Mileage at Failure8000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSULPHUR, LA
VIN pattern 1G1PK5SCXC7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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