Issue ID | 1253082 |
Internal NHTSA # | 10819777 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 09/01/16 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | We purchased the car for my daughter in 2012 and made the decision based on all of the safety features and supposedly waranties that were associated with this car, which she loved. We have had numerous recalls over the 4 years, but now the car is failing to brake when she is pressing the pedal and after she pumps it, it finally comes to a stop, but of course this is a safety issue for anyone. Took it to our mechanic thinking maybe it was brake fluid, but then he found on this website the recall #12213 that gm had from 2013 describing this very issue. He suggested calling the dealership because it was under the recall and when i did, they are telling me it was already repaired on her car (which i am not sure i believe because we have had so many bad experiences with this dealer & recalls that i don't think it was ever repaired!) they tell me we will have to pay to repair the problem because it is no longer under the recall. I called gm to question why they wouldn't repair a "known" issue with the brakes and she tells me that the recall itself has already been closed down, so it must be something else wrong with the car! I guess they would rather have a crash on their hands then take responsibility because after reading this website, my daughter is not the only one having this issue. What terrible civic responsibility, customer service and blatant disregard for someone's life than to just ignore an obvious problem. I have already asked our mechanic to fix her brakes so that she is not involved in a crash, but this is an obvious issue and they have nothing to say. I feel like some of the others on this site, that i'm not even sure we got a notice on this issue or we fell through the cracks. Last usa car for us-they really don't care about customers! I can't put my child's life into their hands any longer. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ZACHARY, LA |
VIN pattern | 1G1PF5SC4C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |