Issue ID | 1409147 |
Internal NHTSA # | 11024806 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 19/09/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | This complaint is in regards to general motors particularly the chevrolet division not responding to ongoing brake problem noted in their recall notifications. I received recall #12213 in october 2013 regarding brake vacuum micro switch. Vehicle was taken to local dealership in december 2013 for repair. It is 3 years 9 months and the same component has failed again according to my local dealership and claims it is no longer under warranty or recall since it was replaced once already. I showed them a subsequent recall notice # 12213a dated june 2015 with the same part at issue. They claim that the recall i presented was not assigned to my vehicle because of the vin number. No where in the document dated june 2015 does it state that this recall is only for certain vin numbers. In fact it clearly identifies 2011-2012 chevrolet cruze as the problem year vehicle which i own. If recall notices are vin number specific then it should be stated some where on the recall notice that these recalls are vin number specific. As a consumer when we look this information up and it clearly identifies the year make and model of the vehicle i own it should be safe to assume that the recall applies. Your assistance and clarification in this mater would be greatly appreciated. |
Vehicle Mileage at Failure | 57558 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DALLAS, GA |
VIN pattern | 1G1PH5SC9C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |