Issue ID | 1010895 |
Internal NHTSA # | 10543564 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 09/08/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Sudden loss of power steering with "power steering service" error on display. When this happened, the steering wheel became very hard to steer (almost locked up) and i certainly could not make a right or left turn. This semi-locking up of the power steering remained as long as the vehicle was still moving. Indeed, the only way to restore power steering was to stop the car and let the engine cooled for 20 minutes or more. This happened the first time to my car in june or july time frame. Chevrolet reprogrammed the steering module. But the power steering lockup while driving at highway speed (~50mph) happened again in august. Chevrolet replaced the rack and pinion steering. And the locking up of the power steering while driving at high speed (~50mph) still happened again on 09/10/2013. This time, chevrolet changed the "d power steering module power & ground hardness". So, chevrolet has attempted to fix the problem unsuccessfully twice before this third warranty repair. I hope this fix it. But i feel i need to report this to the nhtsa since i almost got into an accident (sudden and sustaining loss of control of the vehicle steering) every time this incident happened. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FREMONT, CA |
VIN pattern | 1G1PK5SC2C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |