Issue ID | 997442 |
Internal NHTSA # | 10531489 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 29/05/13 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Driving back home car started to jerk and all lights on dash began to flicker. Pulled over and within a minute car started to smoke from under the hood then behind dash. State trooper pulled behind me and assisted see what was the trouble. Lifted up the hood and saw engine was on fire at the rear of engine. Trooper began to help remove personal items but car was in flames very quickly from around rear of engine. Contacted the chevy dealer in virginia beach from which the cruze was purchase. Never got a return call. Contacted their finance manager once a week. No reply. Contacted main manager left message. Again no reply. The only call i got from chevy was their gm financial where the loan is.. They wanted the payoff quick and very little assistance in helping to get info on what to do next.. Would have left it alone but son is in navy and needs a car. The only help we got was from the troopers that refer us to this site. Also saw that the cruse is having problems with engine fires and dash fires. Want something done before someone gets hurt from this. My son recognized a problem and pulled over. Someone else might not be so lucky. |
Vehicle Mileage at Failure | 14000 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | KEANSBURG, NJ |
VIN pattern | 1G1PD5SH4C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |