Issue ID | 1432711 |
Internal NHTSA # | 11054921 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 05/12/17 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | "transmission defect" a year ago i brought my 2012 chevy, cruze to be inspected for stalling problems (hesitates) when increase in speed and jerks especially driving up a hill. I had to pay out of pocket for a diagnostic to indicate why it was hesitating when driving. Mechanic could not find code indicating any problem with the trans. Today, i'm without my vehicle for more than a week because my transmission went out in the middle of the road as i was driving. General motors is only willing to pay a third of the cost to get it repaired. I want restitution. I should not have to pay for something i warned them about a year ago when i still had a warranty at the time. If a mechanic doesn't see a code reading, it does not justify charging the customer after the complaint was reported. I have receipts showing proof of documentation indicating what i was bringing it a year ago. I believe they should take into consideration the customer's complaint, regardless codes not reading. |
Vehicle Mileage at Failure | 5 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JANESVILLE, WI |
VIN pattern | 1G1PC5SH3C7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |