Issue ID | 939884 |
Internal NHTSA # | 10474255 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2012 |
File date | 05/09/12 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Car responds erratically and unpredictably to push on accelerator pedal. On above date in attempting to back up slowly accelerator pedal was pushed with delayed response, then followed by extreme motion backward hitting fence, damaging fender. At other times car fails to accelerate out of way of on-coming traffic causing near collisions with little or no response to pedal movement. This has happened several times with this six month old car. My friend has same model with same problem. As per chevy service manager who was twice contacted on this: a) he took a new cruze home to drive for several days to investigate this complaint from other customers and he had the same problem, b) same problems are being reported to other chevy dealers in hot climate areas of country. Chevy service manager says problem is know to general motors, but no fix is available - all tests on several other new cruze models brought in for service with same problem show that all systems and electronics are working normally. He's not sure what general motors will do about it. This is apparently a make/model specific problem that is not being addressed as no pro-active warning info has been received by us from general motors or the chevy dealer. This is dangerous and no one is taking any responsibility. Please investigate before someone is seriously injured or killed. The lack of official warning from general motors is morally outrageous!! |
Vehicle Mileage at Failure | 11264 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI, AZ |
VIN pattern | 1G1PF5SCXC7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |