Issue ID | 1370441 |
Internal NHTSA # | 10972062 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 06/04/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | "service side detection system" error messages - 2 body modules bad and already replaced once. Module failure causes additional cascading failures throughout the rest of the system and affects dash controls/turn-signals, mpg, fuel calculations & now "my link" screen blank with "service parking asst message on dash. Since mylink screen dead, radio dials/controls do not work and cannot see/control heating controls and navigation screen dead as well. These same two side modules were already replaced once under warranty, but since vehicle is now over on mileage, i am left on my own to pay for repairs. Modules get basically one winter season here in the northeast and need to be replaced. Malfunctions cause cascading failures throughout rest of electrical system and make certain vehicle systems and safety functions inoperable. I contacted gm customer care and basically they said there is no assistance available because it is "not a known concern" on this vehicle. Module location is behind rear wheels in bumper cover area, and are open to the elements and poorly sealed. Water/salt water seemingly easily penetrates these modules and causes them to fail. Because they are directly tied into the rest of the electrical system, when they do fail it causes cascading failures throughout the rest of the system seemingly at random. (some of the systems are critical to vehicle safety and operation. |
Vehicle Mileage at Failure | 128000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOP BOTTOM, PA |
VIN pattern | 1G1PG5SB2D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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