Issue ID | 1054657 |
Internal NHTSA # | 10577508 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 03/06/13 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | 2013 chevy cruze 1lt with the 1. 4 turbo engine. I have actually owned two of these cars, the first was a 2011. The complaint is about both and i suspect is the same in every one of these cars that have the 1. 4 turbo. My complaint is about a possible health hazard with these vehicles. They emit antifreeze fumes constantly and gm is now claiming that this is normal and they will not fix it. Shortly after i purchased the 2011 model i began to notice the smell of hot antifreeze every time i would drive the vehicle, i took it in for service several times and they done everything possible to fix it with no luck. Finally after about two years of dealing with this i got tired of it and traded it off for a 2013 same model. I know that sounds stupid and was but my reasoning was that i loved the car and thought that surely gm had corrected this issue by now(i was very wrong). Shortly after my purchase of the 2013 i began to smell the antifreeze again and again began the process with gm to get it fixed but as before, no luck. Finally after fighting with it for several months gm has called me back and said that the smell is normal operation for this vehicle. According to them the water pump is designed to leak a small amount and the leakage is caught in a retention chamber built into the water pump them evaporated out via the heat of the engine causing the constant smell. This is ridiculous! I strongly believe that sniffing these hot antifreeze fumes all the time can't be good for you and will in the long term cause health issues. With this answer i ask gm to take the car back or at least let me trade it for another model but they are unwilling to help me any more. I know that this problem is wide spread, not just with my vehicle. If you go to cruzetalk. Com and research this you will find hundreds of other people with the same complaint. Thank you for looking into this for us. |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WINCHESTER, KY |
VIN pattern | 1G1PC5SB9D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
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