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2013 Chevrolet CRUZE Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	1128440
Internal NHTSA #	10652703
Manufacurer	General Motors LLC
Brand	CHEVROLET
Model	CRUZE
Model Year	2013
File date	15/11/13
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	I purchased my vehicle in sep 2013, approx nov 2013 i began having a horrible strong odor coming from my vehicle. We searched to see if an animal was in it. I thought maybe it was my son's feet & made him change socks. It got worse & was really strong when defrost, heat & vent were on. I took it in to the dealership & they looked at it, of course that day they couldn't get the smell to occur although it did on the way there. I went a couple more weeks & it got worse. Finally, i took the car in for oil maintenance & advised again that the smell was horrible. The service manager at the time said it was a common chevrolet problem. There is a ledge under the hood, under the window & condensation from defrost or rain, etc. Sits & doesn't drain causing the water to mildew & become stagnant. He told me to leave the car running with my vent on high (& not sit in the car), spray lysol and let it run for about 5 min, it kills the bacteria. I had to do this every night for almost 3 weeks during the cold winter months. I took it back & told them it was ridiculous i wasn't going to continue doing this for the life of the vehicle. When i took it back someone else was there & sd the dealership had rec'd notice that there was a part that could be put on it, so they sent me on my way waiting for a loaner vehicle then they would fix it. They finally "put the part on" i was advised by another dealer it wasn't a part they just had to flip a switch the part was on the vehicle. The next day i got in my car & blowers were running. I called & was advised that was what the part did, so now the smell was like rotten maple syrup. During the dry summer months the smell was not there, but now that fall/winter is coming the smell is back & i have a call in to get this and other major issued fixed again. This can't be healthy especially for my boys who have severe allergies to mold.
Vehicle Mileage at Failure	600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	KINGFISHER, OK
VIN pattern	1G1PA5SHXD7XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3C6JR7BT3HG559793 MA3ZF63S6NA801097 5NPEC4AB3DH666573 WAUZZZ8K8DA070219 4T1BF30K95U590592 WDB2020241A701024 5YJXCBE23HF040176 1G6AR5SS5G0112246 HESCA2C49RS043473 ZFF82WNT2J0229821 TMBLJ9NU1L5029475 2TEBX9FJ4DK138073

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2013 Chevrolet CRUZE Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2013 Chevrolet CRUZE Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?