Issue ID | 1691939 |
Internal NHTSA # | 11360321 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 02/09/20 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | While my son was driving the car on the highway the engine started to smoke. He pulled over and turned off the car. He waited 10 mintues and started the car to head back home. When he arrived home liquid was leaking out the car and the car had smoke coming from the engine. At this time the check engine light was on. Gm had sent a recall notice in the mail (n202299080), a couple of days prior. I called them on monday and they told me to take it to a dealer. I called the local chevy dealer and told them about the recall notice. He told me to bring it in. I called a tow truck driver and left the car at the chevy dealer. Ater they had the car for two weeks, they explained that it will be $2000 to fix the vehicle, even though there are currently 4 recalls on the vehicle. I called gm several times to ask how are they going to rectify this, with no call-back. The vehicle is still at the chevy dealership. |
Vehicle Mileage at Failure | 103000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PINEVILLE, NC |
VIN pattern | 1G1PE5SB3D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |