Issue ID | 1018200 |
Internal NHTSA # | 10548822 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 06/08/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Stopped at stop light on slight incline. Released brake pedal and vehicle rolled backward, nearly striking vehicle behind me. Took vehicle back to dealer and was told this was normal. Experienced same conditions on incline several more times. Took to different chevrolet dealer and was told this was normal. Contacted gm and received call back. They spoke with service manager and asked me to take it back in. I took service manager with me and performed same activity twice. Vehicle rolled backwards while in drive after stopping on incline and releasing brake. While rolling backwards the transmission jumped and the vehicle died. Happened both times. I talked to gm corporate customer service several more times. Service manager asked me to bring vehicle back in today (oct. 21). I reported same story and left vehicle at dealer. They called me back and said everything was normal. I talked to gm again and reported everything. Called my auto insurance company and reported issue. This issue continues to occur and i am fearful that the vehicle may roll backwards into another vehicle or a pedestrian. I can anticipate this condition with a manual transmission and a clutch, but can not safely have one foot on the brake and the other on the gas with an automatic transmission. |
Vehicle Mileage at Failure | 745 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BLOOMINGTON, IL |
VIN pattern | 1G1PC5SB3D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |