Issue ID | 1062666 |
Internal NHTSA # | 10586133 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 01/05/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was at a very busy four way stop intersection, when i accelerated from the stop sign, i heard a grinding sound and had no power in drive or reverse. I put the car in park and still continued to roll backwards. I had a very long line of cars in back of me as it was 8:00 in the morning rush hour. I had no control and had to try to push the car (by myself) to the side of the road. I was horrified as this happened with my brand new car. I had to wait over an hour for a tow truck to take the car to the dealer. The dealer called me later that day to say that my right front axel is broken and that there was a recall on this car. The dealer then explained that there are no parts available to fix this problem and i could be in a rental for more than a month. I am extremely upset that i was not notified of this recall and had been driving this car with my two children in it while gm knew about this for months. How is this safe? I can't put into words how mad i am that gm put my family in this car with this safety issue. I'm glad that my kids were not with me when this happened, but my fears are that this could have happened on the highway with them in the back seat. I am contacting gm, but i won't stop until this is resolved. I am telling everyone i know and social media about the cruze recall and that it isn't safe to drive. |
Vehicle Mileage at Failure | 11900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BELLEVILLE, WI |
VIN pattern | 1G1PC5SB5D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |