Issue ID | 1272376 |
Internal NHTSA # | 10852497 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2013 |
File date | 05/06/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Since purchase of the vehicle brand new in 2013, clutch has repeatedly smelled like burning clutch at random times while driving in 5th and 6th gear at highway speeds. The dealerships claim this is normal. At about 50k miles while driving on the freeway at 60mph in 6th gear for a period of about 30 minutes, i started smelling the clutch burning even though i wasn't shifting and didn't have my foot on the clutch. When it came time to exit the freeway and switch gears the clutch went to the floor and i couldn't shift into other gears. I had to pull over and take my car to the dealership by shifting when the gears synced. The dealership, keys chevrolet, in van nuys, told me i was riding the clutch and caused it to melt and wouldn't listen to me about what really happened. My last vehicle was a 1997 vw jetta and i took the original clutch to 157k miles before trading in for this chevy and the clutch was still good. I've been a valet for years and an auction coordinator, i don't ride the clutch and i can drive any vehicle professionally. The 2013 chevy cruze ls has problems. After looking on the cruzetalk forums, many members have found that the amount of transmission fluid chevrolet puts into their transmissions, about 2 quarts, is not enough for 5th and 6th gear and they recommend putting in 2. 5 quarts. Chevrolet denies there is a problem even though they caused my clutch to melt and cost me $1,800 to fix it. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LOS ANGELES, CA |
VIN pattern | 1G1PB5SG3D7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |