Issue ID | 1523208 |
Internal NHTSA # | 11162365 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2017 |
File date | 17/12/18 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | I have been experiencing loss of power steering upon vehicle startup, which has at times persisted into the beginning of my drive. A stabilitrak warning is displayed on the driver information center indicating an issue with the electric power steering. There is a definite physical loss of power steering that recovers within a minute. This message and loss of power steering seems to occur during cold and wet/rainy conditions where temperatures are estimated below 40 f. The whole electric power steering rack assembly was replaced under waranty in q1 2018, but did not fix the root cause. At that time, the dealer was able to locate diagnostic codes, but in two subsequent visits for the same issue, the dealer has been able to solve this issue. It is ponderous that the dealer has insisted that a stabilitrak message warning of loss of power steering does not register in any of the computer systems. How can this be true? |
Vehicle Mileage at Failure | 21007 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALBANY, OR |
VIN pattern | 1G1BG5SE4H7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |