Issue ID | 981345 |
Internal NHTSA # | 10512465 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2013 |
File date | 19/03/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | After driving the 2013 equinox off the dealer lot with 5 miles on the speedometer, the radio screen began to scramble. A few days later, the backup screen did not work, and goes blank, the radio screen begins to flicker, scrambles, and blanks out. Contacted the dealer and that friday the dealer checked it and ordered the part. On april 19, at the dealer we were told they ordered the wrong part, no explanation no communication. On may 10 returned to dealer and they replaced the radio screen. On the way home the radio screen flickered. The following day the backup camera did not work. Contacted the general manager on may 11 and was told they would get back with us the following monday. We called may 16th and the gm gave a lame excuse, on may 17 we are returning to the dealer to get the problem resolved. We live 70 miles from the dealer. A $28k purchase and no one can figure it out nor own up to the fact that they have lousy service and communication skills. Signed disappointed in gm products! |
Vehicle Mileage at Failure | 300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CONNERSVILLE, IN |
VIN pattern | 1GNALDEKXDZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |