Issue ID | 1534276 |
Internal NHTSA # | 11173620 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2013 |
File date | 01/02/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I own a 2013 chev. Equinox that i purchased brand new. I used my local dealership for all my regular maintenance as recommended. Somewhere around 60,000 miles i mentioned to my service tech that my car was making a knocking and ticking noise and appeared to be low on oil. He conducted the reg. Oil change and said all looked good. My oil consumption continued to increase with no low oil indicator light ever coming on. I was having to add oil between reg. Oil changes with no help from the dealership. At just over 100,000 miles, i mentioned to my service tech again that it was becoming a hassle always having to but oil in my car between services. He said he could do a oil consumption test, but gm would not do anything because it was outside the warranty. I informed him that i had mentioned it to him on several occasions just to learn he never made a note on my records about it. He changed the oil and asked me to come back after so many miles. I went back as requested knowing it was low because of the ticking noise and he said it was within the normal oil consumption based on gm. He then asked me to come back again after so many miles which i did. I know it was low because i checked it myself before going by and it was only showing on the tip of the dip stick. Again he said the same thing about being within the normal consumption based on gm. He then added oil per my request. Still at no point did my oil light ever come on. After getting no where with the dealership, i decided to no long have my oil changed by them. But still having to but 2-3 qts of oil in between oil changes and even changing the oil more often. I recently took my car to another mechanic to see if there was any leaks and he said that my engine is known to burn high amounts of oil and there is nothing he can do to help and recommended filing a complaint with gm. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SUMMERVILLE, SC |
VIN pattern | 2GNALBEK2D6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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