Issue ID | 1487189 |
Internal NHTSA # | 11115871 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2013 |
File date | 01/01/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased a 2013 chevy equinox on 5/2/16. On 1/1/18 with 84,000 miles, i was on the highway with my 4 children and the stability track, reduced power warning flashed, engine malfunction warning, and then a message to stop the engine. I pulled to the side of the highway in 0 degree weather with my and stopped the engine. After waiting over 2 hrs i was towed home. On 1/2/18 chevy's corporate office advised towing to chevy dealer. I took all of my service records as requested. 2 days later i was told the main seal failed and was not under warranty and chevy had refused any repair cost assistance so $1500 was the quote later that day they quoted me $2000. I purchased the chevy 18 months prior and owe way too much money. After going back and forth with jeff schmitt chevy in beavercreek, oh and chevy's corporate office, each blaming the other for refusing repair assistance and not honoring the warranty. I had the vehicle towed back home and was billed $130. 00+ for a diagnostic. The dealer acted annoyed by my request to have the results of the diagnostics in writing on the bill. I was also racking up a rental car tab. The next day i called other dealers who quoted $1300 but the seal was on backorder. I located a dealer 2 hours away who had the part in stock and quoted $1300 based on the diagnostic. I had the car towed 2 hours away $ to find out the intake manifold had failed causing the seal to fail and cost $2200. Bs diagnostic? This chevy burns oil like crazy. 1000 miles after an oil change and the dipstick is dry, but no oil leaks.? Now the liftgate has gone rogue. It opens and then closes very forcefully (violently), immediatly after opening injuring me. I find it extremely hazardous and have banned my children from operating the liftgate for fear that it may crush one of them. Generations of my family have been very loyal to chevy. Chevy, where does your loyalty lie? |
Vehicle Mileage at Failure | 84000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | XENIA, OH |
VIN pattern | 2GNALPEK5D1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |