Issue ID | 1701207 |
Internal NHTSA # | 11372432 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2013 |
File date | 15/04/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I received a recall notice in the mail about my car and oil consumption. I have had to replaced oil in my car in-between oil changes but didn't think anything of it until i received the notice. I had to bring it to the dealer for an oil consumption test. I did then covid hit and they closed down for some time. I restarted the oil consumption test and was told by a mgr named tom that my car was burning excess oil but he would need to speak to his mgr, who was on vacation at this time. I then called him back a week later as i did not hear back from him. Tom told me that the oil consumption was not enough to warrant the car being fixed. I was not satisfied with this answer as their was a recall, i had an oil consumption issue and did what i was supposed to do and they should fix my car. I sent two letters priority mail to the mgr of gengras chevrolet in east hartford, ct. Both priority packages were received at the dealership but no one has responded to me. I have attached the letter i sent to paul smith, mgr of gengras chevrolet for your review. I just want my car fixed but i will follow through with legal action if necessary. Thank you in advance for taking the time to read my complaint |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ENFIELD, CT |
VIN pattern | 2GNFLCEK7D6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |