Issue ID | 1491037 |
Internal NHTSA # | 11121035 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2018 |
File date | 21/05/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | 2018 equinox premier sunroof gave out on me 5 weeks after purchasing brand new. Gm has had my car for 3 months and has not found a fix. It doesn't matter if the car was stationary or motion. The sunroof and the privacy screen will stop opening/closing. They have replaced all the wires and the entire sunroof and new motors and it still doesnt work. Gm customer care is not working with me and says that basically they won't have a time when i will get my car back. They aren't helping me with a trade in either. The dealership is helping me (bravo at las cruces nm). But gm themselves aren't taking any responsibility when it solely is their responsibility. I have heard of atleast 8 other cases online with the same issue. Some were fixed with a computer reboot but mine cannot get fixed whatsoever. |
Vehicle Mileage at Failure | 900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAS CRUCES, NM |
VIN pattern | 3GNAXWEX8JLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |