Issue ID | 1533516 |
Internal NHTSA # | 11173092 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2018 |
File date | 18/07/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Brakes on the 2018 equinox are too sensitive, when applied they cause occupants to lunge forward. We thought they would wear in but after several thousands of miles they are still the same. We talked to dealership, mcdaniels and service manager about this but they said it's like the other equinox. Called gm customer care and corporate office but they didn't care to follow up. Technician said yes they have to be careful driving them when servicing because of brakes. There is no freeplay and they aggressively engage with the very slightest touch. It is not good to touch brakes to disengage the cruise control because it jerks the car immediately. It seems there should be a manufacturing standard for brakes. The dealership and gm ignore any question and cannot provide technical detail or whether if it is within standard or not. It seems petty to complain about brakes working "too good" but it really is a problem and hurts my wifes neck when braking. If you only drive the equinox you could get used to it and adjust your pressure. The problem is we have a couple other gm vehicles and in the others there is freeplay on the brake pedal and the brakes do not grab immediately like the equinox. Even my c6 corvette and a newer silverado whose brakes work well. They never grab with the slightest touch.. Switching between vehicles causes a safety problem. When going to the equinox from another car it is easy to cause severe lunging. The bigger problem is going to another vehicle where you then to lightly touch the brakes and nothing happens, this delay could cause an accident. It seems there should be a standard for brakes and this could cause an accident. This is an important issue and i don't see why gm is ignoring it.. Nhtsa should set this standard and insure makers vehicles comply. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RICHWOOD, OH |
VIN pattern | 3GNAXJEV5JSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |