Issue ID | 1694115 |
Internal NHTSA # | 11361969 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | EQUINOX |
Model Year | 2020 |
File date | 23/09/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Received this notice on 9/23/2020 with less that 400 miles driven, booked appointment with service and had battery replaced under warranty because of 1. 5 hour required test determined it was bad. Today, 9/30/2020 with less that 50 additional miles driven, i received the message again. Message received from onstar is as follows. Dear henry willcox, your 2020 chevrolet equinox detects a battery shorted cell. The battery is needed to start the vehicle. To avoid a situation where you can't start your vehicle, please schedule service with your preferred service provider as soon as possible, so they can replace your battery. You can still drive your chevrolet but it may become harder to start. And if the battery does fail, you will not be able to start the vehicle. Please disregard this message if your vehicle is already in for service (as this could be a false notification if the vehicle is in for service and the service being performed affects this component). Service code sac001 will be booking second service appointment for first opportunityasap. |
Vehicle Mileage at Failure | 389 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FULTON, NY |
VIN pattern | 2GNAXUEV5L6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |