Issue ID | 702877 |
Internal NHTSA # | 10250490 |
Manufacurer | GENERAL MOTORS CORP. |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2008 |
File date | 30/11/08 |
Component | EQUIPMENT:MECHANICAL:JACKS |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 2008 chevrolet silverado 1500. The mechanical jack that was equipped with the vehicle cannot be used as instructed in the operation manual. It poses a great danger if attempted to be used manually. The contact went to the dealer for instructions and they provided alternative locations to place the jack in addition to how it should be used. The contact disagrees with the instructions and cannot use the jack in the recommended manner. He called general motors and they called the dealer; however, neither one plans to take corrective action and close the case since no one was reportedly killed by the issue. The failure mileage was 350. Updated 02/24/09. *lj the consumer stated the jack cannot fit between the leaf spring shackle and shock absorber. Updated 02/24/09. *jb |
Vehicle Mileage at Failure | 350 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | PLANO, TX |
VIN pattern | 1GCEC14C38ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 17/11/08 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | RELIABLE CHEVROLET |
Dealer's telephone number | |
Dealer's city | RICHARDSON |
Dealer's state code | TX |
Dealer's ZIP code | 75080 |