Issue ID | 1628922 |
Internal NHTSA # | 11290709 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2015 |
File date | 05/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Truck with just under 34,000 miles would not disengage from four wheel drive. The vehicle was turned off with the transfer case selector in automatic four wheel drive. After it was turned off and before it was restarted, the transfer case went into full time four wheel drive, the truck had an audible noise from transfer case when it was in motion and the transfer case would not change when moving the four wheel drive selector switch. Condition caused drive-ability problems. The correction was to reprogram and set-up the transfer case module which was not covered by chevrolet even after the servicing dealer asked them for assistance. Since there was an available fix offered by gm with a software update, software programs do not change without intervention and the condition results in drive-ability concerns, i believe these vehicles should be recalled to pro-actively prevent the issue experienced and not wait until the consumer has an issue and then have the customer pay for the repair. |
Vehicle Mileage at Failure | 33700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH ATTLEBORO, MA |
VIN pattern | 3GCUKRECXFGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |