Issue ID | 1549257 |
Internal NHTSA # | 11190995 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2018 |
File date | 01/11/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Takata recall. While backing out of my driveway i heard a loud clunking sound coming from the under carriage of my truck. It stopped for a second and then did it again the clunking sound got progressively louder. I noticed the sound at low speeds, high speeds, going over minor bumps and big bumps in the road. Additionally, while going over big bumps i could hear what sounded like flexing and/or grinding metal coming from the rear suspension. I stopped the vehicle and proceeded to rock it back and forth and noticed the knocking/grinding sounds coming from the under carriage and the suspension. I got back in the vehicle and drove off and the sounds again started. I have infant twins that i was driving in my vehicle at this time and i became very concerned for their safety and mine. I took the vehicle to the dealership (since it is brand new and at the time only had 2-3k miles on it). They said "its a known problem in chevrolet trucks" the paperwork they gave me after the "repair" stated" lubricate rear leaf springs and re-torque bolts" this indicates i had loose suspension components. The problem occurred again and i again took the truck to the dealership. They again stated the same repair and refused to provide any other remedy and also refused to replace the leaf springs. The same problem happened again. Again i took the truck to the dealership and again they refused to provide any other form of service to remedy the problem. My truck has less than 8k miles on it and it has been in the shop on 4 separate instances for the same suspension problem. The clunking and loose suspension noises have returned and i will be taking the truck in for the 5th time. This is unsafe, and my wife refuses to drive in my truck nor allow me to drive our children in our truck because shes concerned for their safety! |
Vehicle Mileage at Failure | 5500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CORONA, CA |
VIN pattern | 3GCPCREC8JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |