Issue ID | 1674476 |
Internal NHTSA # | 11339214 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2019 |
File date | 13/07/20 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | The truck was driven to the store, it was parked for roughly 20 mins. There was no issue with driving to the store. Upon returning to the truck and starting it in the store parking lot the digital display indicated that power steering service was required and esc service was required. After seeing this the driver tried to turn the wheel but had no power steering so they turned the truck off and let it sit for two minutes. The truck was restarted and the same fault information was displayed. The driver turned the vehicle off again, waited one to two minutes again, and restarted. The same faults were shown. The driver referenced the owners manual in an attempt to troubleshoot the problem. There was no solution in the manual. The truck was then driven back to the house 1. 9 miles with no power steering. The truck was at the dealership service center and received services one week prior to this incident. The dealership did not say or show any faults during its services. Had this happened while the vehicle was moving and the driver did not have the strength to turn the wheel without assistance this could have been extremely dangerous. |
Vehicle Mileage at Failure | 13236 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLARKSVILLE, TN |
VIN pattern | 3GCPYFED2KGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |