Issue ID | 1620800 |
Internal NHTSA # | 11281636 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2019 |
File date | 08/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2019 chevy silverado, 5. 3l with 8-speed transmission. Experienced intermittent transmission shudder at 32 - 44 mph. Vehicle serviced per gm ts bulletin to drain and flush transmission, replace defective fluid with atf mobile 1 synthetic. This was done twice and problem got worse. Now shudders constantly at 32-44 mph. Dealer was informed by gm tech that this is a normal characteristic for this model. I disagree! My brand new truck with only 5k miles should not be shuddering and shaking. Was told that the active fuel management system, 2 to 4 cylinder mode is suspect and affecting torque converter shudder. But this is normal? I have requested repair or replace or buy back and contacted gm corporate directly. Gm senior advisor team has not yet contacted me. I have refused to drive it, and left it at the dealership until resolved. They gave me a loaner to drive in the meantime. Appears lots of instances on the internet of similar issues and owners are not happy. Why hasn't gm engineering fixed this problem or issued a recall yet? I am currently awaiting responses from gm / chevy for resolution. This is unacceptable. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SUMTER, SC |
VIN pattern | 3GCPWCED0KGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 32 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |