Issue ID | 1633017 |
Internal NHTSA # | 11297587 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2019 |
File date | 20/12/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Around dec 15th, i was notified of a new recall related to the braking system: n192268090 brake system malfunction warning. I immediately scheduled an appt with my local chevy dealer to get this recall fixed. I took it in on 12/17. I had to leave the truck overnight. I picked it up on 12/18. On 12/20, after leaving the movies with my family, i had a total brake system failure - on city street. My dash lit up with abs, cel and warnings such as "brake system failure 62 mph top speed". When i tried to apply my brakes, they were stiff and did not stop the truck immediately. They were very hard to push in. I was able to limp home. I took my truck back to the dealer the next morning 12/21. They had it for a week until the following saturday 12/28. They said gm told them the issue was loose battery cables that interfered with the braking system. They tightened them and should be good to go. I picked my truck up that day. That night, after leaving a basketball game with my family, the same thing happened again - complete braking system failure - after turning truck on. I returned my truck to the dealer on the 30th where it is still sitting. They told me gm said not to release the truck back to owner until engineers figure out the issue. I have opened a case with gm case # [xxx]. I have gone through 2 different agents - neither of which have offered any updates. I have been without my truck for over 2 weeks and there is no updates to this major safety issue. I have lost confidence in my new truck & feel that my family is not safe. There are several other owners in the same boat in the chevy forum i follow. Https://www. Gm-trucks. Com/forums/forum/245-20192020-silverado-sierra-troubleshooting/ this is very sad and i am extremely disappointed in gm/chevy. I have spent thousands of $$ on a new vehicle and it is not safe to drive! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 9948 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OMAHA, NE |
VIN pattern | 1GCPYFED3KZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |