Issue ID | 558079 |
Internal NHTSA # | 10134222 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 2500 |
Model Year | 2003 |
File date | 07/05/05 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Dt: the consumer states that 2003 chevrolet c 2500 was having a message on the instrument panel showing reduced engine power. Then, the engine immediately dropped power. The speed will dramatically slow to around 15 mph. This happened 5 times currently. There have been several near misses as a result of the power reduction. The vehicle has been in the dealership 5 times for the engine power failure. The dealer replaced three times the wiring harness to the throttle position sensor, throttle body, power train control module, throttle actuator, control module, also, the ignition switch was replaced and the engine was still losing power. The manufacturer has been contacted, and the customer service department was very unwilling to help or provide the address to the regional office. The customer service representative was very rude and refused to transfer the call to his supervisor upon request of the consumer. *ak |
Vehicle Mileage at Failure | 72862 |
Number of Occurences | 5 |
Source of the issue | HOTLINE VOQ |
City and State | HUTCHINS, TX |
VIN pattern | 1GCHC23U13FXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/10/02 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | YOUNG CHEVROLET |
Dealer's telephone number | 972-328-9111 |
Dealer's city | DALLAS |
Dealer's state code | TX |
Dealer's ZIP code | 75228 |